Laser & Body by Jess respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, store and share your personal data when you visit our website, contact us, book an appointment or receive a treatment from us.
Laser & Body by Jess is responsible for deciding how and why your personal information is used. For the purposes of UK data protection law, we are the data controller.
Our contact details are:
Business name: Laser & Body by Jess
Address: Aesthetics by Ricci-Jade, 54b Girlings Lane, Yarmouth Road, Thorpe St Andrew, Norwich, NR7 0HE
Email: laserandbodybyjess@gmail.com
Telephone: 07464 274155
The personal information we collect depends on how you interact with us.
This may include:
Information concerning your health is classified as special category personal data and receives additional protection under data protection law.
Please ensure that the information you provide is accurate and tell us when your details change.
We may collect personal information:
We may use your personal information to:
We will only use your personal information for the purpose for which it was collected unless we reasonably determine that another use is compatible with the original purpose or we are legally permitted to use it in another way.
We must have a lawful basis before processing personal information.
Depending on the circumstances, we may rely on:
Processing may be necessary to take steps at your request before you book a treatment or to fulfil our agreement with you after you make a booking.
This includes managing appointments, providing treatments, taking payments and communicating with you about your booking.
We may process information where necessary to meet legal, accounting, tax, insurance, safeguarding or regulatory obligations.
We may process information where it is reasonably necessary for our legitimate business interests, provided that your rights and interests do not override those interests.
These interests may include operating and improving our business, answering enquiries, maintaining records, preventing fraud, securing our website and handling legal claims.
We may rely on your consent for certain activities, including selected marketing communications, treatment photographs and non-essential cookies.
You may withdraw your consent at any time. Withdrawing consent will not affect processing that took place before it was withdrawn.
We may need to collect information about your health to determine whether a treatment is suitable and to provide the treatment safely.
Where this information qualifies as special category personal data, we will only process it where an additional legal condition applies. This will normally be your explicit consent. We may also retain or use relevant information where necessary to establish, exercise or defend a legal claim.
You are not required to provide health information. However, we may be unable to provide a treatment when the information is necessary to assess your suitability or protect your safety.
We may ask to take photographs to document your treatment, monitor your progress or support your treatment records.
Treatment-record photographs will be treated confidentially and will not be published for advertising, social media, portfolio or promotional purposes without separate permission.
You may withdraw permission for future promotional use by contacting us. This will not necessarily require us to remove material that has already been lawfully printed, distributed or published beyond our reasonable control.
Our website may direct you to That Time, a third-party appointment-booking platform.
When you use the booking platform, information such as your name, contact details, appointment selections, booking history and payment information may be collected or processed by the platform.
That Time has its own privacy policy and may act as an independent data controller for some of its activities. You should review its privacy information before providing your details.
Our website may also contain links to other third-party websites, social media platforms or services. We are not responsible for the privacy practices or content of websites operated by other organisations.
We do not sell your personal information.
Where necessary, we may share information with carefully selected third parties, including:
Service providers acting on our behalf are only permitted to use personal information for the agreed purpose and must protect it appropriately.
Some of our technology providers may store or process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal safeguard is in place. This may include:
You may contact us for further information about the safeguards used for international transfers.
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected.
Our usual retention periods are:
We may retain information for longer where required by law, our insurers, a professional obligation, a complaint, an investigation or a potential legal claim.
When information is no longer required, it will be securely deleted, destroyed or anonymised.
Our website uses cookies and similar technologies.
Strictly necessary technologies may be used where they are required for the website to operate, provide a requested service, remember privacy choices or maintain security.
Other technologies, including certain analytics, preference and marketing cookies, will only be used where you have provided consent or where another legal exception applies.
You can accept, reject or customise cookies using the consent controls displayed on our website. You can also change your preferences later by selecting the manage-consent option.
Disabling some cookies may affect certain website features.
We may contact you about treatments, availability, offers or related services where:
You can unsubscribe at any time by:
You will still receive essential communications relating to an appointment, payment, treatment, complaint or other service you requested.
We use reasonable organisational and technical measures designed to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
Access to personal information is limited to people and service providers who genuinely need it. Those parties must handle the information confidentially and securely.
Although we take appropriate precautions, no online system or electronic transmission can be guaranteed to be completely secure.
Depending on the circumstances, you may have the right to:
Some rights are subject to legal conditions and exceptions. We may need to verify your identity before responding to a request.
We normally respond to valid requests within one month. We will tell you when additional time is lawfully required.
To exercise your rights, contact:
Email: laserandbodybyjess@gmail.com
Telephone: 07464 274155
We do not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects.
Please contact us first if you have a concern about how we have handled your personal information. We will investigate your complaint and respond as soon as reasonably possible.
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority responsible for data protection.
You can find further information through the Information Commissioner’s Office website.
We may update this Privacy Statement to reflect changes to our services, technology, suppliers or legal obligations.
The latest version will be published on our website and the date at the top of the statement will be updated.
Questions, complaints and data-protection requests should be sent to:
Laser & Body by Jess
Aesthetics by Ricci-Jade
54b Girlings Lane
Yarmouth Road
Thorpe St Andrew
Norwich
NR7 0HE
Email: laserandbodybyjess@gmail.com
Telephone: 07464 274155
Reserve your spa day now and step into a world of peace, relaxation, and pure indulgence.